Privacy Policy

Welcome to Tibyan Quran Academy (“Tibyan”, “we”, “our”, or “us”). We are committed to protecting the personal information of every student, parent, guardian, and visitor who interacts with our platform.

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the rights you have over your data. It applies to all users of our website, mobile applications, and online learning services, regardless of your location.

By accessing or using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our platform.

We collect the following categories of information:

2.1 Information You Provide Directly

• Full name and contact details (email address, phone number)
• Country and time zone
• Account credentials (username and password)
• Payment and billing information (processed through secure third-party gateways)
• Course preferences and enrollment details
• Messages sent through our contact forms, email, or WhatsApp
• Feedback, reviews, or survey responses

2.2 Information Collected Automatically

• IP address and device identifiers
• Browser type, operating system, and screen resolution
• Pages visited, time spent, and navigation patterns
• Referring URLs and search terms
• Session and usage data collected through cookies and similar technologies

2.3 Information from Third Parties

• Social media profile data if you sign in using a third-party account (e.g., Google)
• Analytics data from providers such as Google Analytics

We use the information we collect to:

• Create and manage your student or parent account
• Schedule, deliver, and improve online Quran classes
• Process payments and send enrollment confirmations
• Communicate important updates about your classes, schedule changes, or policy updates
• Send promotional emails and newsletters (you may opt out at any time)
• Analyze platform usage to improve user experience and course quality
• Detect and prevent fraud, abuse, or unauthorized access
• Comply with applicable legal obligations
• Respond to inquiries, support requests, and feedback

We will never sell your personal data to third parties for their own marketing purposes.

We share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our platform (e.g., payment processors, video conferencing tools, email delivery services, cloud hosting). These parties are contractually obligated to protect your data.
• Legal Compliance: When required by law, court order, or governmental authority, or to protect the rights, safety, and property of Tibyan Academy, our students, and the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business, with appropriate notice to you.
• With Your Consent: In any other case, only with your explicit permission.

We implement industry-standard technical and organizational security measures to safeguard your personal information, including:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Secure, access-controlled databases and server environments
• Regular security audits and vulnerability assessments
• Strict internal data access controls

While we take every reasonable precaution, no method of internet transmission or electronic storage is 100% secure. We encourage users to use strong, unique passwords and to contact us immediately at info@tibyan.com if they suspect any unauthorized access to their account.

We retain your personal data for as long as your account is active or as necessary to provide our services. We may also retain certain information for a longer period where required by law or for legitimate business purposes such as resolving disputes or enforcing our agreements. When data is no longer needed, we securely delete or anonymize it.

Many of our students are minors. We take the protection of children’s data extremely seriously. If a student is under the age of 13 (or the applicable minimum age in your jurisdiction), we require a parent or guardian to provide consent and manage the account on the child’s behalf.

We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately and we will take prompt action to delete it.

As an online academy serving students worldwide, your data may be processed and stored on servers located outside your country of residence. We ensure that any cross-border data transfers are carried out in accordance with applicable data protection laws, including the GDPR for users in the European Economic Area, and appropriate safeguards are in place to protect your information.

Depending on your country of residence, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (“right to be forgotten”).
• Restriction: Request that we limit the processing of your data.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing of your data for direct marketing or legitimate interests.
• Withdraw Consent: Withdraw any consent you have previously given, without affecting prior processing.

To exercise any of these rights, please contact us at info@tibyan.com. We will respond within 30 days.

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. For detailed information on the types of cookies we use and how to control them, please refer to our Cookies Policy.

Our website may contain links to third-party websites, tools, or services (such as video conferencing platforms or social media). We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party services you access through our platform.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you via email or a prominent notice on our website. The “Last Updated” date at the bottom of this page reflects the most recent revision. Continued use of our services after such changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Tibyan Quran Academy
• Email: info@tibyan.com
• WhatsApp: +92 318 111 8625
• Website: www.tibyanquranacademy.com