Terms & Conditions

Welcome to Tibyan Quran Academy (“Tibyan”, “we”, “our”, or “us”). By accessing our website, creating an account, enrolling in any course, or using any of our services, you (“User”, “Student”, or “Parent/Guardian”) agree to be legally bound by these Terms and Conditions (“Terms”).

If you do not agree with any part of these Terms, you must not use our platform. We reserve the right to update these Terms at any time; continued use of our services after any changes constitutes acceptance of the revised Terms.

These Terms apply to all visitors, registered users, students, and parents or guardians who enroll minors in our courses.

Our services are available to individuals of all ages. However:

• Users under the age of 13 must be enrolled and supervised by a parent or legal guardian, who agrees to these Terms on the child’s behalf.
• Users between 13 and 18 years of age should have parental or guardian consent before registering an account.
• You must provide accurate, current, and complete information at the time of registration and keep it up to date.

To access our courses, you are required to create an account. You agree to:

• Provide truthful, accurate, and complete registration information.
• Maintain the confidentiality of your password and account credentials.
• Be fully responsible for all activities that occur under your account.
• Notify us immediately at info@tibyan.com if you suspect unauthorized access to your account.
• Not share your account with others or allow third parties to access your classes.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

Tibyan Quran Academy provides live, one-on-one and group online Quran and Islamic studies classes via video conferencing. Our offerings include, but are not limited to:

• Noorani Qaida (foundational Arabic letter recognition)
• Quran Reading with Tajweed
• Hifz (Quran Memorization)
• Quran Translation and Tafseer
• Islamic Studies and Duas
• Arabic Language Courses

We reserve the right to modify, discontinue, or update any service or course at any time. Where material changes are made, we will provide reasonable notice to enrolled students.

New students may be eligible for a free trial class before committing to a paid plan. The trial class:

• Is offered once per student per account.
• Is for evaluation purposes only and does not constitute a binding enrollment.
• May be scheduled based on teacher availability.

Upon enrolling in a paid plan, the student agrees to the course duration, class frequency, and fees outlined at the time of enrollment.

6.1 Fee Structure

Course fees are displayed on our Fee Structure page and are subject to change with prior notice. All fees are quoted in USD (or as indicated at checkout) unless otherwise stated.

6.2 Payment Terms

• Payments are processed on a monthly subscription basis unless otherwise agreed.
• Fees must be paid in advance before the commencement of each billing cycle.
• We accept payment through secure third-party gateways. We do not store your full card details on our servers.

6.3 Late Payments

Failure to pay on time may result in temporary suspension of classes until payment is received. Persistent non-payment may result in account termination.

6.4 Refund Policy

We offer a fair refund policy. If you are dissatisfied with a class or experience a technical issue on our end, please contact us within 3 days. Refunds are considered on a case-by-case basis. No refunds will be issued for:

• Missed classes due to the student’s absence without prior notice.
• Classes that were delivered as scheduled.
• Requests made after the 3-day window without valid cause.

• Students must provide at least 12 hours’ notice to reschedule or cancel a class. Classes cancelled without sufficient notice may be forfeited.
• We reserve the right to reschedule classes due to teacher unavailability, public holidays, or technical issues. In such cases, a make-up class will be arranged.
• Repeated late cancellations or no-shows may be flagged and may affect continued enrollment.

We are an Islamic educational institution and expect all users to uphold a respectful, dignified, and appropriate standard of conduct. You agree not to:

• Behave in a disrespectful, abusive, or harassing manner toward teachers or staff.
• Share or distribute course materials, recordings, or content without our written permission.
• Use our platform for any unlawful purpose.
• Attempt to hack, disrupt, or reverse engineer any part of our platform.
• Impersonate another person or submit false information.
• Record classes without the explicit consent of the teacher.

Violation of these conduct standards may result in immediate suspension or permanent termination of your account without refund.

All content on the Tibyan Quran Academy platform, including but not limited to course materials, lesson plans, videos, graphics, text, and branding, is the exclusive intellectual property of Tibyan Quran Academy or its licensors.

• You may not reproduce, distribute, modify, or publicly display any of our content without prior written consent.
• All course recordings made by our teachers remain the property of Tibyan Quran Academy.
• You are granted a limited, non-exclusive, non-transferable license to access and use our content solely for your personal learning.

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your data as described therein.

Our services are provided on an “as is” and “as available” basis. While we strive to deliver high-quality education, we make no warranties, express or implied, regarding:

• Uninterrupted or error-free access to the platform.
• Specific learning outcomes or results for any student.
• The accuracy or completeness of any content.

Technical issues such as internet outages, third-party platform disruptions (e.g., Zoom, Google Meet), or force majeure events are outside our direct control.

To the fullest extent permitted by applicable law, Tibyan Quran Academy and its teachers, staff, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of — or inability to use — our platform, including but not limited to loss of data, loss of revenue, or interruption of business, even if we have been advised of the possibility of such damages. Our maximum aggregate liability shall not exceed the total fees paid by you in the three months preceding the claim.

Either party may terminate the service relationship at any time with appropriate notice.

• Students wishing to cancel their enrollment must provide written notice at least 7 days before the next billing cycle to avoid charges.
• We may suspend or terminate your account immediately for breach of these Terms, fraudulent activity, or conduct that is harmful to teachers, students, or our platform.
• Upon termination, your access to course materials and class scheduling will cease. Outstanding fees remain due.

These Terms shall be governed by and construed in accordance with applicable international online commerce laws and, where applicable, the laws of Pakistan, the country where Tibyan Quran Academy is based.

In the event of any dispute, both parties agree to first attempt resolution through good-faith negotiation. If unresolved within 30 days, disputes may be referred to arbitration or the appropriate legal jurisdiction.

We reserve the right to modify these Terms at any time. We will notify registered users of material changes via email or a prominent site notice at least 14 days before changes take effect. Your continued use of our services after the effective date signifies your acceptance of the updated Terms.

For questions about these Terms and Conditions, please reach out to us:

• Tibyan Quran Academy
• Email: info@tibyan.com
• WhatsApp: +92 318 111 8625
• Website: www.tibyanquranacademy.com